Terms & Conditions

Terms and Conditions

Welcome to The Rituual. These Terms & Conditions (“Terms”) govern your use of our website, https://ramkesari.digiomate.in/, and the purchase of products offered through our online store. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue the use of our website.

1. General

The Rituual is an online store offering handcrafted home décor, festive decorations, spiritual products, and lifestyle accessories.

By using our website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

2. Products

We strive to ensure that all product descriptions, specifications, pricing, and images are accurate.

Since many of our products are handcrafted, slight variations in color, size, texture, finish, or design may occur. These natural variations are part of the uniqueness of handmade products and should not be considered defects.

3. Pricing

All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Prices are subject to change without prior notice.
Taxes and shipping charges will be calculated during checkout where applicable.

4. Orders

We reserve the right to:

Accept or reject any order.
Cancel orders due to pricing errors or product availability.
Verify customer information before processing orders.
Limit quantities purchased by a single customer.

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

5. Payments

We accept secure online payments through authorized payment gateways.

By placing an order, you confirm that you are authorized to use the selected payment method.

The Rituual is not responsible for payment gateway interruptions, banking delays, or transaction failures caused by third-party providers.

6. Shipping & Delivery

Orders are processed within the estimated processing time mentioned on the website.

Delivery timelines may vary depending on:

Customer location
Courier availability
Public holidays
Weather conditions
Unforeseen logistical delays

While we strive for timely delivery, estimated delivery dates are not guaranteed.

7. Returns & Refunds

Returns, replacements, and refunds are subject to our Return & Refund Policy available on the website.

Customers should carefully review the policy before making a purchase.

8. Intellectual Property

All content available on this website, including but not limited to:

Product images
Logos
Brand name
Product descriptions
Graphics
Website design
Text
Icons

is the exclusive property of The Rituual and is protected under applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used without prior written permission.

9. User Responsibilities

By using this website, you agree that you will not:

Provide false or misleading information.
Attempt unauthorized access to the website.
Upload malicious software or harmful code.
Interfere with website security or functionality.
Use the website for unlawful purposes.
Violate applicable laws or regulations.

10. Product Availability

All products displayed on the website are subject to availability.

The Rituual reserves the right to discontinue or modify any product without prior notice.

11. Limitation of Liability

To the maximum extent permitted by law, The Rituual shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

Use or inability to use the website.
Product delays or delivery issues.
Technical interruptions.
Third-party service failures.
Unauthorized access to user information.

Our total liability shall not exceed the amount paid by the customer for the applicable order.

12. Third-Party Services

Our website may include links or integrations with third-party services such as payment gateways, shipping providers, or social media platforms.

The Rituual is not responsible for the content, services, or policies of third-party websites or providers.

13. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

14. Changes to Terms & Conditions

We reserve the right to modify these Terms & Conditions at any time without prior notice.

Updated Terms will become effective immediately upon publication on this page. Continued use of the website after changes constitutes your acceptance of the revised Terms.

15. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website or purchase of products shall be subject to the exclusive jurisdiction of the competent courts in New Delhi, India.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

The Rituual

Website: https://ramkesari.digiomate.in/

Email: therituual@gmail.com

17. Acceptance of Terms

By accessing, browsing, or placing an order through https://ramkesari.digiomate.in/, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please refrain from using our website.