Privacy Policy

Welcome to The Rituual (“we,” “our,” or “us”). We respect your privacy and are committed to protecting the information you share with us while using our website https://ramkesari.digiomate.in/.

This Privacy Policy explains how we use, protect, and manage information related to your use of our website and services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. How We Use Your Information

Any information provided through our website may be used to:

• Process and fulfill customer orders.
• Deliver products and services.
• Respond to customer inquiries and support requests.
• Improve website functionality and user experience.
• Send order confirmations and shipping updates.
• Provide promotional offers, newsletters, and updates (where permitted).
• Prevent fraud and maintain website security.
• Comply with legal and regulatory requirements.

2. Payment Security

All payments made on The Rituual are processed through secure and trusted third-party payment providers.

We do not store complete debit card, credit card, UPI PIN, CVV, or banking credentials on our servers.

Customers are encouraged to review the privacy policies of payment service providers used during checkout.

3. Cookies and Tracking Technologies

The Rituual may use cookies and similar technologies to:

• Improve website performance.
• Remember user preferences.
• Analyze website traffic and visitor behavior.
• Enhance browsing and shopping experiences.

You may choose to disable cookies through your browser settings; however, some website features may not function properly.

4. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect information from unauthorized access, misuse, disclosure, or loss.

While we strive to use commercially acceptable means to protect information, no method of internet transmission or electronic storage is completely secure.

5. Sharing of Information

The Rituual does not sell, rent, or trade customer information to third parties.

Information may be shared only when necessary with:

• Shipping and logistics partners.
• Payment processing providers.
• Technology and hosting service providers.
• Legal authorities when required by applicable law.

Such parties are expected to maintain appropriate confidentiality and security standards.

6. Third-Party Links

Our website may contain links to third-party websites, products, or services.

The Rituual is not responsible for the privacy practices, content, or policies of external websites. Users are encouraged to review the privacy policies of those websites before providing any information.

7. Marketing Communications

Customers may receive updates regarding:

• New product launches
• Special promotions
• Seasonal collections
• Exclusive offers
• Company announcements

Users may opt out of marketing communications at any time by following the unsubscribe instructions included in promotional emails.

8. Data Retention

We retain information only for as long as necessary to:

• Provide services and fulfill orders.
• Maintain business and financial records.
• Resolve disputes.
• Comply with legal obligations.
• Enforce our policies and agreements.

9. User Rights

Subject to applicable laws, users may have the right to:

• Request access to their information.
• Request correction of inaccurate information.
• Request deletion of information where legally permitted.
• Withdraw consent for marketing communications.
• Request information regarding data processing practices.

Requests may be submitted using the contact details provided below.

10. Children’s Privacy

The Rituual does not knowingly target or provide services directly to children under the age of 13.

If information relating to a child is identified on our systems, appropriate steps will be taken to remove it in accordance with applicable laws.

11. Changes to This Privacy Policy

We reserve the right to update, modify, or revise this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of the website following such changes constitutes acceptance of the revised Privacy Policy.

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

The Rituual

Website: https://ramkesari.digiomate.in/

Email: therituual@gmail.com

13. Consent

By accessing and using https://ramkesari.digiomate.in/, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

Compliance Statement

The Rituual is committed to handling personal information responsibly and in accordance with applicable privacy and data protection laws, including relevant Indian data protection requirements and other applicable regulations where required.